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Sorry - Create PDF, Word, Excel Documents
Sorry can be connected with Documentero to automatically create professional reports and documents whenever new incidents, maintenance notices, or updates are logged. By pulling data from Sorry’s events, businesses can generate ready-to-share PDFs, Word files, or Excel summaries for internal teams and customers. This helps keep communication clear and ensures all updates are documented in a consistent format.
Sorry
Documentero
Triggers
Watch Components — Triggers when new components have been created.
Watch Notices — Triggers when new notices have been created.
Watch Pages — Triggers when new pages have been created.
Watch Subscribers — Triggers when new subscribers have been created.
Watch Updates — Triggers when new updates have been created.
Actions
Create Document - Generate Word, Excel or PDF Document based on data from Sorry using Document Template
Create Document and Send as Email Attachment - Generate Word, Excel or PDF Document based on data from Sorry using Document Template and sends it to the specified email as an attachment.
Use Cases
Automatically generate PDF reports from Sorry incidents
Create Word documents for scheduled maintenance notices
Export Excel spreadsheets of new subscribers from Sorry
Build branded outage summaries from Sorry updates
Produce compliance-ready documents from Sorry status pages
Create customer-facing reports from Sorry downtime events
Automatically generate internal communication files from Sorry notices
Export historical records of Sorry components into .docx format
Create weekly PDF digests of Sorry updates for executives
Generate Excel trackers for Sorry maintenance and incident logs
How you can use Sorry + Documentero
Incident Report Generation
When a new incident is created in Sorry, Documentero can generate a detailed PDF report for stakeholders.
Maintenance Notice Archive
Each time a maintenance notice is logged, Documentero creates a Word file to store in company records.
Subscriber Update Summary
Automatically produce an Excel file listing all new subscribers captured from Sorry.
Component Tracking Report
Generate a structured document whenever new components are added in Sorry for asset tracking.
Weekly Status Page Digest
Compile all new pages and updates from Sorry into a weekly PDF summary for management.
Setup Guides
Make Tutorial: Integrate Sorry with Documentero
- Create a new scenario in Make.
- Add Sorry to the scenario and choose one of the triggers (Watch Components, Watch Notices, Watch Pages). Connect your account and configure the trigger.
- Sign up to Documentero (or sign in). In Account Settings, copy your API key and create your first document template.
- In Make: Add Documentero as the next step and connect it using your API key.
- In your scenario, configure Documentero by selecting the Generate Document action, picking your template, and mapping fields from the Sorry trigger.
- Run or schedule your scenario and verify the output.
