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WeChat Official Account - Create PDF, Word, Excel Documents

WeChat Official Account can connect with Documentero to turn incoming messages into ready-to-use documents. When a new message arrives, you can trigger Documentero to create reports, confirmations, or summaries in .docx, .pdf, or .xlsx formats. This helps teams respond faster and keep records organized without manual copying. The integration works through API or Make, giving flexibility for different workflows.

WeChat Official Account logo

WeChat Official Account

Documentero logo

Documentero

Triggers

Watch Messages — Watch new messages.

Actions

Create Document - Generate Word, Excel or PDF Document based on data from WeChat Official Account using Document Template
Create Document and Send as Email Attachment - Generate Word, Excel or PDF Document based on data from WeChat Official Account using Document Template and sends it to the specified email as an attachment.

Use Cases

Automatically generate PDF reports from WeChat Official Account messages
Create Excel spreadsheets of customer inquiries from WeChat
Export WeChat chat history into .docx for record keeping
Generate order summary documents from WeChat customer messages
Produce formatted invoices from WeChat purchase requests
Create daily PDF digests of WeChat Official Account activity
Automatically generate customer feedback forms from WeChat responses
Export WeChat message logs into Excel for analysis
Create personalized thank-you letters in .docx from WeChat messages
Generate attendance certificates from WeChat event confirmations

How you can use WeChat Official Account + Documentero

Customer Inquiry Reports
Convert new customer questions from WeChat messages into a PDF report for your support team.
Order Confirmations
Automatically create a .docx confirmation letter when a customer places an order through WeChat.
Daily Message Summary
Generate a daily .xlsx file that lists all messages received on your WeChat Official Account.
Service Tickets
Turn WeChat support requests into structured documents for your internal ticketing system.
Event Registrations
Capture RSVP messages from followers and produce a formatted attendee list in PDF.

Setup Guides

Make

Make Tutorial: Integrate WeChat Official Account with Documentero

  1. Create a new scenario in Make.
  2. Add WeChat Official Account to the scenario and choose one of the triggers (Watch Messages). Connect your account and configure the trigger.
  3. Sign up to Documentero (or sign in). In Account Settings, copy your API key and create your first document template.
  4. In Make: Add Documentero as the next step and connect it using your API key.
  5. In your scenario, configure Documentero by selecting the Generate Document action, picking your template, and mapping fields from the WeChat Official Account trigger.
  6. Run or schedule your scenario and verify the output.

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