Effective Date: 1 September 2023
We collect and process the following types of data:
User Account Information: When you create an account, we collect personal information such as your name, email address, and password.
Document Generation Data: When you use our service to generate documents through API or forms, we temporarily collect data provided by you for the sole purpose of document generation. This data includes information necessary to create the documents.
Document Templates: We store document templates that you create and manage within your account.
Activity Logs: We maintain logs of activities related to document generation, including which templates were used and when documents were generated.
We use your data for the following purposes:
Account Management: To create and manage your user account.
Document Generation: To process the data you provide via API or forms to generate documents as per your instructions. We do not use this data for any other purpose, and it is stored temporarily, typically for up to 24 hours.
Document Templates: To store and manage document templates you create (including template fields and configuration).
Activity Logging: To maintain logs for auditing and security purposes, including recording when documents were generated and which templates were used.
We prioritize the security of your data:
We retain your data as follows:
Temporary Data: Data provided for document generation is stored for a maximum of 24 hours or until the document is generated, whichever occurs first. Generated documents are stored for a maximum of 24 hours.
Document Templates: We store document templates for as long as your account remains active.
Activity Logs: Activity logs are retained for auditing and security purposes for up to 60 days.
Under GDPR, you have specific rights regarding your personal data. You can:
In addition to our commitment to safeguarding your data and ensuring its privacy, we use third-party subprocessors to help us deliver our services. These subprocessors are trusted partners, and we ensure they comply with data protection regulations. Here is a list of our current subprocessors:
Google Cloud Firebase, Cloud Storage & Firestore Database:
Please note that while we take the necessary precautions to secure your data with these subprocessors, their privacy policies and data processing practices may also apply. We encourage you to review the privacy policies of these subprocessors for more information on how they handle your data.
At Documentero, we understand the importance of providing our users with the flexibility to integrate our service with other applications and platforms to enhance their experience. This section outlines how data is handled when you use integrations with our service, including but not limited to Zapier, Make.com, Pabbly Connect, OpenAI, and Integrately.
Third-Party Data Processing
It's important to note that when you use integrations, the data shared may be subject to the privacy policies and data processing practices of the integrated service. We encourage you to review the privacy policies of the integrated services to understand how they handle your data.
You have control over the integrations you enable within your account. You can manage and configure integrations, including revoking access to integrated services by changing your API Key.
If you have any questions or concerns regarding our subprocessors or how we process your data, please do not hesitate to contact us at email@example.com.
Thank you for using Documentero. We are committed to protecting your privacy and data security.