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Complaint Resolution Log Spreadsheet Template

Records customer complaints and the actions taken to resolve them.

Complaint Resolution Log

Purpose:	This document is used to log customer complaints and track resolutions, dates, and responsible staff.

Customer Information
Customer Name:	{customerName}
Customer ID:	{customerId}
Contact Email:	{contactEmail}
Phone Number:	{phoneNumber}
Date of Complaint:	{complaintDate}

Complaint Details
Subject:	{complaintSubject}
Description:	{complaintDescription}

Resolution Actions
Date	Action Taken	Responsible Staff	Status	Cost
{#actions.date}	{#actions.actionTaken}	{#actions.staff}	{#actions.status}	{#actions.cost}

Total Cost to Resolve	=SUM(actions[Cost])

This document template includes dynamic placeholders for automated document generation with Documentero.com. Excel Template - Free download

Download Excel Template (.XLSX)

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Download the Complaint Resolution Log template in .XLSX format. Customize it to suit your needs using your preferred editor (Excel, Google Sheets...).

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Upload the template to Documentero - Document Generation Service, then map and configure template fields for your automated workflow.

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Populate templates with your data and generate Excel (XLSX) documents using data collected from shareable web Forms, APIs, or Integrations.

Use Cases

Automate Complaint Resolution Log Using Forms

collect customer complaints via online form and generate complaint resolution log

automatically create complaint tracking spreadsheet from submitted feedback form

generate complaint resolution log from customer service intake form submissions

create Excel complaint resolution tracker from shared support ticket form

generate complaint resolution log from web-based issue reporting form

Generate Complaint Resolution Log Using APIs

generate complaint resolution log Excel via API from CRM system

auto-create customer complaint tracking sheet through support ticket API

trigger Excel complaint log generation from customer feedback API

generate resolution log spreadsheet from chatbot API submissions

automatically create complaint resolution Excel from help desk system using API

Integrations / Automations

auto-generate complaint resolution log from Zendesk using Zapier

create Excel complaint log from Typeform responses using Make

generate customer resolution spreadsheet from HubSpot tickets via Zapier

automatically log complaints in Excel from Google Forms with Make integration

create complaint resolution tracker from Jotform submissions via Zapier

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