Complaint Resolution Log Spreadsheet Template

Records customer complaints and the actions taken to resolve them.

Complaint Resolution Log

Purpose:	This document is used to log customer complaints and track resolutions, dates, and responsible staff.

Customer Information
Customer Name:	{customerName}
Customer ID:	{customerId}
Contact Email:	{contactEmail}
Phone Number:	{phoneNumber}
Date of Complaint:	{complaintDate}

Complaint Details
Subject:	{complaintSubject}
Description:	{complaintDescription}

Resolution Actions
Date	Action Taken	Responsible Staff	Status	Cost
{#actions.date}	{#actions.actionTaken}	{#actions.staff}	{#actions.status}	{#actions.cost}

Total Cost to Resolve	=SUM(actions[Cost])

This document template includes dynamic placeholders for automated document generation with Documentero.com. Excel Template - Free download

Download the Complaint Resolution Log template in .XLSX format. Customize it to suit your needs using your preferred editor (Excel, Google Sheets...).

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