I

Information Technology & Engineering

Technical and IT documents including specifications, manuals, incident reports, and system designs.

61 Templates

A detailed document outlining functional and non-functional requirements for a software system.

System Design Document

DocumentDOCX

Defines the architecture, components, interfaces, and data of a system to satisfy specified requirements.

API Documentation

DocumentDOCX

Provides technical details and usage instructions for a software API for developers and integrators.

Incident Report

DocumentDOCX

Records details of IT or system incidents, including cause, impact, and resolution steps.

Change Request Form

DocumentDOCX

Used to formally propose changes to an IT system, including rationale and risk analysis.
Outlines the expected service performance and responsibilities between provider and client.
Visual representation of the network layout, components, and connections.

IT Project Plan

DocumentDOCX

Details the scope, milestones, resources, and timeline for an IT project.

User Manual

DocumentDOCX

Instructional guide to help end-users operate a software or hardware product.
Outlines detailed technical requirements, configurations, and behaviors of a system or component.

Release Notes

DocumentDOCX

Summarizes new features, bug fixes, and known issues for a software release.

Disaster Recovery Plan

DocumentDOCX

Provides strategies and procedures for recovering IT systems after a major failure or disaster.
Identifies the underlying cause of a problem in IT systems and proposes long-term fixes.

Patch Management Log

DocumentDOCX

Tracks applied software patches, versions, and compliance status.
Defines how hardware and software configurations are managed and maintained.

Data Flow Diagram

DocumentDOCX

Graphically represents the flow of data within a system or process.
Describes tables, fields, and relationships in a relational database system.

IT Risk Assessment

DocumentDOCX

Evaluates potential risks in IT systems and outlines mitigation strategies.

Security Audit Report

DocumentDOCX

Summarizes the findings and recommendations from an IT security review.
Details vulnerabilities discovered during a simulated cyberattack and their severity.
Outlines backup schedules, storage methods, and recovery procedures.

Uptime Report

DocumentDOCX

Reports availability metrics and service outages over a period of time.

IT Service Catalog

DocumentDOCX

A list of available IT services offered to internal or external clients.

Deployment Checklist

DocumentDOCX

Checklist to ensure all steps are followed before and after software deployment.

Test Plan

DocumentDOCX

Outlines the scope, approach, resources, and schedule for software testing.

Test Case

DocumentDOCX

A reusable format for documenting software test scenarios, steps, and expected results.

Bug Report

DocumentDOCX

Captures details of software bugs including steps to reproduce and severity.

Version Control Policy

DocumentDOCX

Defines how software versions are managed, tagged, and maintained.

Code Review Checklist

DocumentDOCX

Checklist used by developers to review code for quality, security, and performance.
Summarizes the status and results of automated build and test pipelines.

IT Asset Inventory

DocumentDOCX

Lists all IT equipment, software licenses, and their current status.

Firewall Configuration

DocumentDOCX

Standardized document for planning and documenting firewall rules and access controls.

Help Desk Ticket

DocumentDOCX

Standard form for logging support requests and issues in IT service management.
Checklist for setting up new employee accounts, devices, and system access.
Visualizes the stages and tools involved in the CI/CD pipeline.

IT Policy Document

DocumentDOCX

Outlines internal policies for acceptable use, security, and IT governance.
Depicts cloud infrastructure components, services, and relationships.

Integration Plan

DocumentDOCX

Describes how systems or components will be integrated technically and procedurally.
Summarizes ticket volumes, resolutions, and performance metrics.

IT Budget

DocumentDOCX

Budget planning sheet for forecasting IT expenses and allocations.
Details IP addresses, VLANs, DNS, and routing for network devices.
Analyzes current system loads and projects future infrastructure needs.
Checklist to ensure IT systems meet regulatory and internal compliance standards.
Documents system details for transferring responsibility to operations or support teams.
Plan for safely retiring IT systems, including data migration and hardware disposal.
Summarizes high-level structure, components, and interactions of a software system.

Server Maintenance Log

DocumentDOCX

Tracks routine maintenance tasks and incidents for physical or virtual servers.

IT Training Plan

DocumentDOCX

Outlines training requirements, goals, and schedules for IT staff or end-users.

Access Control Matrix

DocumentDOCX

Specifies who has access to what systems, roles, or data within the organization.

IT Asset Inventory

SpreadsheetXLSX

Lists all IT assets (hardware and software) with details like serial numbers and warranties.

Bug Tracking Spreadsheet

SpreadsheetXLSX

Tracks software bugs with descriptions, severity, and resolution status.

Server Maintenance Schedule

SpreadsheetXLSX

Plans regular maintenance tasks for servers, including dates and responsible personnel.

Network Equipment Inventory

SpreadsheetXLSX

Keeps a record of networking devices and configurations for IT management.

Software Release Plan

SpreadsheetXLSX

Schedules phases and tasks for a software release cycle including version and date targets.

Incident Response Checklist

SpreadsheetXLSX

Steps to follow in case of an IT security incident or system failure to ensure quick recovery.

Help Desk Ticket Tracker

SpreadsheetXLSX

Records IT support tickets with issue details, assignations, and resolution tracking.

Security Audit Checklist

SpreadsheetXLSX

Verifies that IT systems comply with security standards through regular checks.

Project Requirements Matrix

SpreadsheetXLSX

Maps project requirements to test cases or deliverables to ensure all requirements are met.

Disaster Recovery Plan

SpreadsheetXLSX

Outlines procedures to recover IT infrastructure and data after a major outage.

Software License Tracker

SpreadsheetXLSX

Manages software licenses, renewal dates, and compliance for organization use.

Configuration Change Log

SpreadsheetXLSX

Logs changes to IT system configurations with details and approvals for auditing.