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Retail & eCommerce

Retail and e-commerce documents like order confirmations, return forms, gift certificates, and price lists.

59 Templates

Order Confirmation

DocumentDOCX

A professional summary of a customer's recent purchase, including item details, total cost, and shipping info.

Shipping Notification

DocumentDOCX

Notifies the customer that their order has been shipped, with tracking number and estimated delivery date.

Return Request Form

DocumentDOCX

Form for customers to request a return or exchange, including reasons and return instructions.

Gift Certificate

DocumentDOCX

Customizable gift certificate template with recipient name, value, and expiration date.

Price List

DocumentDOCX

A clear layout of products or services with current prices and optional discount tiers.

Sales Receipt

DocumentDOCX

A detailed receipt including transaction ID, items purchased, prices, and tax breakdown.

Packing Slip

DocumentDOCX

Included in the shipment box, this document lists the shipped items, quantities, and order number.

Inventory Report

DocumentDOCX

Tracks current stock levels, low inventory warnings, and restocking needs.

Purchase Order

DocumentDOCX

Used to formally order goods from suppliers, detailing quantities, SKUs, and pricing.

Return Label

DocumentDOCX

Pre-formatted shipping label for customers to use when returning items.

Product Catalog

DocumentDOCX

A printable or digital catalog showing available products, descriptions, and prices.

Discount Coupon

DocumentDOCX

A printable or digital coupon that offers customers a discount on their next purchase.
Email template encouraging customers to complete their purchase after leaving items in their cart.
Promotional email template to introduce a new product to customers.
Monthly breakdown of loyalty points earned, redeemed, and available for each customer.
Formal document provided with a product to confirm warranty terms and coverage period.

Customer Feedback Form

DocumentDOCX

Simple form to collect reviews and feedback from customers about their shopping experience.

Invoice

DocumentDOCX

Standard commercial invoice with product breakdown, tax, and total amount due.
Acknowledges receipt of a returned product and outlines next steps such as refund or exchange.

Daily Sales Report

DocumentDOCX

Summarizes total sales per day, including items sold, revenue, and payment methods.

Vendor Agreement

DocumentDOCX

Contract template for onboarding retail vendors or dropshipping partners.
Helps plan restocking of products based on past week’s sales and inventory levels.
Summary of all invoices issued to a specific customer during a period.

Store Opening Flyer

DocumentDOCX

Promotional flyer to advertise the opening of a new retail location or online store.

Holiday Sale Poster

DocumentDOCX

Attractive poster template to promote holiday discounts and limited-time offers.
Template informing customers that a product is currently unavailable and restock ETA.

Product Return Policy

DocumentDOCX

Clearly outlines the rules and process for returning products.
Details the current balance, recent transactions, and expiration of a gift card.
Notification to customers reminding them to renew or cancel their product subscription.

Online Order Invoice

DocumentDOCX

Invoice formatted specifically for digital purchases made via eCommerce platforms.
Side-by-side comparison of products based on features, specs, and price.
Notifies customer of a successfully canceled order and outlines refund policy.
Detailed view of a customer’s transaction history, balances, and open orders.

Barcode Label Sheet

DocumentDOCX

Printable sheet of scannable barcodes for products or shelf labeling.
Email alert to customers when a previously out-of-stock item is available again.

Store Credit Memo

DocumentDOCX

Issued to customers as a credit for returned goods or billing adjustments.
Email or flyer announcing limited-time discounts on selected products.

Vendor Invoice

DocumentDOCX

Invoice from suppliers or vendors for goods delivered to your retail business.
Acknowledges a customer’s pre-order and provides estimated shipping date.

Wholesale Price Sheet

DocumentDOCX

Lists bulk pricing options for retail partners or business clients.

Gift Message Insert

DocumentDOCX

Personalized note to be included in packages marked as gifts.
Thank you message and brand introduction for new customers after first purchase.

Product Review Request

DocumentDOCX

Email asking customers to leave a review after receiving their product.
Report summarizing key metrics like conversion rate, AOV, and traffic sources.

Bundle Offer Flyer

DocumentDOCX

Promotional flyer for bundled products or upsell offers.
A month-by-month planning sheet for retail promotions, campaigns, and key sales dates.
Document confirming the amount and method of refund issued to the customer.

Order Form

SpreadsheetXLSX

Used by customers to place orders including product details, quantities, and prices.
Authorizes and tracks product returns or exchanges with customer details.

Price List

SpreadsheetXLSX

Lists products or services with their prices for customer reference.

Gift Certificate

SpreadsheetXLSX

Customizable certificate format that can be gifted for store credit or products.

Sales Receipt

SpreadsheetXLSX

Generates receipts for purchases with itemization and payment method.

Inventory Reorder List

SpreadsheetXLSX

Identifies stock items that need to be reordered based on minimum levels.

Product Catalog

SpreadsheetXLSX

Organizes product descriptions and images for customers and sales staff.

Sales Forecast

SpreadsheetXLSX

Projects future sales volumes and revenues based on historical data.

Vendor Price Comparison

SpreadsheetXLSX

Compares prices from different suppliers to identify cost-effective options.

Stock Valuation Report

SpreadsheetXLSX

Calculates the value of current inventory holdings for financial reporting.

Customer Order Tracker

SpreadsheetXLSX

Keeps track of customer orders, statuses, and delivery dates.

Return Policy

SpreadsheetXLSX

Outlines terms and conditions for product returns and refunds.