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Customer Survey Summary Report Document Template

Report compiling results and insights from customer feedback surveys.

Customer Survey Summary Report

Purpose: This document provides a comprehensive summary of the feedback collected from customers through recent surveys. It outlines key insights, satisfaction levels, and areas for improvement identified from the responses.

Survey Overview

Report Date: {reportDate}

Survey Period: {surveyPeriod}

Total Respondents: {totalRespondents}

Key Insights

{summaryInsights}

{#highlights}

  • {title}: {description}

{/highlights}

Customer Satisfaction Breakdown

Category Rating (1-5) Customer Comments
{#satisfactionRatings}{category} {rating} {comment}{/satisfactionRatings}

Demographics of Respondents

Name Age Location
{#respondents}{name}{age}{location}{/respondents}

Notable Feedback

{#notableFeedback}

  • "{feedback}" - {source}

{/notableFeedback}

Improvement Areas

{^hasNoImprovementAreas}

  • {area}: {description}

{/hasNoImprovementAreas}

{#hasNoImprovementAreas}

No improvement areas identified in this survey cycle.

{/hasNoImprovementAreas}

Action Items

{#actionItems}

  1. {item}

{/actionItems}

Prepared By

{preparedByName}, {preparedByPosition}

Date: {preparedDate}

This document template includes dynamic placeholders for automated document generation with Documentero.com. Word Template - Free download

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Use Cases

Automate Customer Survey Summary Report Using Forms

create customer survey summary report from online form responses
generate customer feedback report from shareable survey form data
automate survey result reporting from internal feedback collection form
build customer satisfaction report using web-based response form
produce customer insight report from form-submitted feedback

Generate Customer Survey Summary Report Using APIs

generate customer survey summary report via API from CRM responses
automatically create feedback summary report from survey tool using API
trigger survey report generation using API from mobile app submissions
schedule daily survey summary generation through backend API calls
integrate survey report generation API with internal customer support platform

Integrations / Automations

automatically generate customer survey summary from Google Sheets using Zapier
create customer feedback report from Typeform responses using Make
generate monthly survey summary reports from HubSpot forms using automation
build customer satisfaction report with Airtable survey data via Zapier
trigger report generation from Microsoft Forms data using Power Automate

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