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Product Return Authorization Form Document Template

Form for requesting authorization to return a product under company policy.

Product Return Authorization Form

This document is used to request authorization for returning a product in accordance with the company's return and refund policy. Please fill out the relevant details below to initiate the return process.

Customer Information

Name: {customerName}

Email: {customerEmail}

Phone Number: {customerPhone}

Order Number: {orderNumber}

Order Date: {orderDate}

Product(s) to be Returned

Product Name SKU Quantity Reason for Return
{#products}{productName} {sku} {quantity} {returnReason}{/products}

Return Type

Requested Action: {returnAction}

Preferred Refund Method: {refundMethod}

Condition of the Item(s)

{#itemUnopened}Item(s) are unopened and in original packaging.{/itemUnopened} {^itemUnopened}Item(s) have been opened or used.{/itemUnopened}

Additional Comments

{additionalNotes}

Attachments

Customer has submitted the following attachments for support:

{#attachments}

  • {fileName}

{/attachments}

Return Authorization Details (Office Use Only)

RMA Number: {rmaNumber}

Authorized By: {authorizedBy}

Date Authorized: {authorizationDate}

Please ensure the RMA number is included on the return package. Returns without authorization may not be processed.

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Use Cases

Automate Product Return Authorization Form Using Forms

collect product return requests via online authorization form
embed return authorization form on website for customer self-service
create mobile-friendly return request form for in-store purchases
generate RMA forms from customer-submitted product return data
collect warranty return reasons using customizable web form

Generate Product Return Authorization Form Using APIs

generate return authorization form from ecommerce order system
automatically populate return form with customer CRM data via API
trigger RMA document creation from helpdesk ticket events
auto-generate return form in real time when refund is initiated
deliver downloadable return form via API after request approval

Integrations / Automations

generate return authorization form from Shopify refund request using Zapier
auto-fill return form from Google Forms response using Make
create and email product return form when customer submits Typeform
send RMA form PDF to customer when support ticket is created in Zendesk
automatically save return authorization PDF to Google Drive via automation

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