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Public Works Maintenance Request Document Template

Form used by residents to report infrastructure issues such as potholes or streetlight outages.

Public Works Maintenance Request

This form is intended for residents to report infrastructure issues within the municipality, such as potholes, broken sidewalks, malfunctioning streetlights, or other public works-related concerns. Submissions will be reviewed by the public works department for follow-up and resolution.

Resident Information

  • Full Name: {fullName}
  • Phone Number: {phone}
  • Email Address: {email}
  • Address: {address}

Issue Location

  • Street Address: {issueAddress}
  • Nearest Cross Street: {crossStreet}
  • Zip Code: {zipCode}

Description of Issue

Issue Type: {issueType}

Details:

{issueDescription}

{#photos}

Photos Provided: Yes

Attached image(s) will be included with this request.

{%photo}

{/photos}

{^photos}

Photo Provided: No

No images were included with this report.

{/photos}

Severity and Public Safety

Is this issue a safety hazard?: {isSafetyHazard}

{#$ safetyNotes}

Additional Safety Information:

{safetyNotes}

{/}

Schedule Availability for Inspection

Preferred Contact Method: {contactMethod}

Preferred Time for Inspection/Visit: {preferredTime}

Previous Reports

{#wasReportedBefore}

This issue has been previously reported.

{/wasReportedBefore}

{^wasReportedBefore}

This is the first report of this issue.

{/wasReportedBefore}

Additional Notes

{notes}

Date of Submission: {submissionDate}

Thank you for taking the time to help maintain and improve our community infrastructure. Your submission will be reviewed by the appropriate municipal staff.

This document template includes dynamic placeholders for automated document generation with Documentero.com. Word Template - Free download

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Use Cases

Automate Public Works Maintenance Request Using Forms

create public works maintenance request form for citizens to report potholes online
collect streetlight outage reports through a shareable web form
build online infrastructure complaint form for residents
embed public service issue reporting form on municipal website
design mobile-friendly form for submitting road maintenance requests

Generate Public Works Maintenance Request Using APIs

trigger maintenance request form generation via 311 service API
auto-generate infrastructure issue reports from mobile app submissions
generate public works complaint forms from CRM workflow using API
populate maintenance request document using API from city service portal
automatically create street repair requests from ticketing system via API

Integrations / Automations

auto-generate maintenance request PDF from Google Sheets using Zapier
create public works report from Typeform responses using Make
send street issue reports from Microsoft Forms to document template using Power Automate
generate downloadable maintenance request from Jotform submission using Zapier
integrate Airtable with document generation platform to create city maintenance requests

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