Maintenance Agreement Document Template

Defines the terms for ongoing maintenance services for software, equipment, or property.

Maintenance Agreement

Purpose: This Maintenance Agreement outlines the terms and conditions under which ongoing maintenance services will be provided for software, equipment, or property.

1. Parties

This Maintenance Agreement ("Agreement") is entered into on {date} ("Effective Date") by and between:

Service Provider: {providerName}, located at {providerAddress}
Client: {clientName}, located at {clientAddress}

2. Maintenance Services

The Service Provider agrees to provide the following maintenance services:

{#services}

{description}

{/services}

3. Term

The term of this Agreement will commence on {startDate} and will continue for a period of {duration}, unless terminated earlier in accordance with this Agreement.

4. Fees and Payment

The Client agrees to pay the Service Provider a fee of {feeAmount} {paymentFrequency}. All payments shall be made to the following account/details:

Bank Name: {bankName}
Account Number: {accountNumber}
Payment Due Date: {dueDate}

5. Response Time and Availability

The Service Provider will respond to maintenance requests within {responseTime} and will be available during the following hours:

Days: {availableDays}
Hours: {availableHours}

6. Equipment or Property Covered

This Agreement applies to the following equipment or software:

Item	Description	Serial Number/ID	Location
{#items}{itemName}	{itemDescription}	{itemID}	{itemLocation}{/items}

7. Exclusions

The following services or items are not included under this Agreement:

{#exclusions}

{item}

{/exclusions}

8. Termination

Either party may terminate this Agreement by providing {terminationNotice} written notice. Upon termination, any outstanding fees shall remain payable.

9. Liability

The Service Provider's total liability under this Agreement shall not exceed {liabilityLimit}.

10. Miscellaneous

This Agreement is governed by the laws of {jurisdiction}.
Any amendments to this Agreement must be made in writing and signed by both parties.

11. Insurance

{#hasInsurance}The Service Provider confirms that appropriate insurance coverage is in place during the term of this Agreement.{/hasInsurance}

{^hasInsurance}The Service Provider does not carry insurance for the services rendered under this Agreement.{/hasInsurance}

12. Signatures

Service Provider	Client
Name: {providerRepName}	Name: {clientRepName}
Title: {providerTitle}	Title: {clientTitle}
Signature: _______________________	Signature: _______________________
Date: {providerSignDate}	Date: {clientSignDate}

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