Product Return Confirmation Document Template

Acknowledges receipt of a returned product and outlines next steps such as refund or exchange.

Product Return Confirmation

Purpose: This document serves as official confirmation of the receipt of a returned product from a customer. It records the return details and outlines the next steps in the returns process, such as a refund or product replacement.

Customer Details

Name: {fullName}
Email: {email}
Order Number: {orderNumber}
Date of Return Request: {returnRequestDate}

Returned Product Information

Product Name	SKU	Quantity	Reason for Return
{#returnedItems}{productName}	{sku}	{quantity}	{returnReason}{/returnedItems}

Return Processing Status

Status: {returnStatus}
Processed By: {staffMember}
Date Processed: {processedDate}

Next Steps

{#refundIssued}

Refund Information:
A refund of {refundAmount} has been issued to your original payment method.
Transaction ID: {transactionId}
Refund Date: {refundDate}

{/refundIssued}

{#replacementShipped}

Replacement Product Shipment:
A replacement for your returned item(s) has been shipped to your original shipping address.
New Tracking Number: {trackingNumber}
Carrier: {carrier}
Dispatch Date: {dispatchDate}

{/replacementShipped}

Customer Support

If you have any questions or concerns regarding your return, please contact our support team at {supportEmail} or call {supportPhone}.

Thank you for shopping with {storeName}. We appreciate your business and hope to serve you again soon.

This document template includes dynamic placeholders for automated document generation with Documentero.com. Word Template - Free download

Download Word Template (.DOCX)

Customize Template

Download the Product Return Confirmation template in .DOCX format. Customize it to suit your needs using your preferred editor (Word, Google Docs...).

Upload & Configure

Upload the template to Documentero - Document Generation Service, then map and configure template fields for your automated workflow.

Generate Documents

Populate templates with your data and generate Word (DOCX) or PDF documents using data collected from shareable web Forms, APIs, or Integrations.

Use Cases

Automate Product Return Confirmation Using Forms

collect product return details via web form and generate return confirmation PDF

create return confirmation document from customer-submitted online product return form

capture customer reason for return and auto-generate return confirmation letter

generate product return acknowledgment from embedded returns form on ecommerce site

automatically email return confirmation after customer completes product return form

Generate Product Return Confirmation Using APIs

generate product return confirmation from Shopify API return event

trigger document creation using WooCommerce order return API

create return confirmation PDF via REST API based on return request data

automatically send return acknowledgment document when return status changes via API

generate product return confirmation document from Salesforce Commerce Cloud using API

Integrations / Automations

auto-generate product return confirmation from Google Form submission using Zapier

create return acknowledgment PDF when return request is added to Airtable

generate and email product return confirmation using Make with Shopify trigger

automatically create return confirmations from Helpdesk tickets in Zendesk via Zapier

generate return confirmation document from Trello card move using Make workflow

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