Product Return Policy

Purpose: This document clearly outlines the conditions, procedures, and timeframes related to returning products purchased from {companyName}. It helps ensure transparency and sets expectations for both the customer and the business.

Return Eligibility

Customers can request a return within {returnWindowDays} days of receiving the product.

Products must meet the following conditions to be eligible for return:

{#returnConditions}

• {condition}

{/returnConditions}

{^returnConditions}No specific return conditions are defined at this time.{/returnConditions}

Non-Returnable Items

{#nonReturnableItems}

• {item}

{/nonReturnableItems}

{^nonReturnableItems}All items are currently eligible for return based on general return rules.{/nonReturnableItems}

Return Process

1. Initiate Return: Contact our support team at {supportEmail} or log in to your account and select the product to return.
2. Shipping: Send the product to the return address: {returnAddress}.
3. Approval and Refund: Once the product is received and inspected, refunds are typically processed within {refundProcessingDays} business days.

Return Shipping Costs

{#customerPaysShipping}The customer is responsible for return shipping fees.{/customerPaysShipping}

{^customerPaysShipping}Return shipping is free of charge for eligible returns.{/customerPaysShipping}

Exchange Policy

{#exchangesAllowed}Customers may request an exchange for a different size, color, or replacement within the return period. All exchange requests are subject to product availability.{/exchangesAllowed}

{^exchangesAllowed}We do not offer exchanges at this time. You may return the product for a refund and place a new order separately.{/exchangesAllowed}

Refund Methods

Refunds can be issued through the following methods:

{#refundMethods}

• {method}

{/refundMethods}

Return Tracking

After shipping the product, please provide your return tracking number to expedite the refund process.

Return Summary Table

Additional Notes

{additionalNotes}