Authorizes and tracks product returns or exchanges with customer details.
Return Merchandise Authorization (RMA) Form | ||||
Purpose: This form authorizes and tracks returns or exchanges of merchandise for record-keeping and customer service. | ||||
RMA Number: | {rmaNumber} | |||
Date Issued: | {dateIssued} | |||
Customer Name: | {customerName} | |||
Email: | {email} | |||
Phone Number: | {phoneNumber} | |||
Order Number: | {orderNumber} | |||
Return Reason: | {returnReason} | |||
Return Type: | {returnType} | |||
Return Items | ||||
Item Name | SKU | Quantity | Unit Price | Total Price |
{#items.itemName} | {#items.sku} | {#items.quantity} | {#items.unitPrice} | {#items.totalPrice} |
Total Quantity Returned | =SUM(items[Quantity]) | |||
Total Refund Amount | =SUM(items[Total Price]) | |||
Restocking Fee (%) | 22 | |||
Restocking Fee Amount | =ROUND(22/100 * SUM(items[Total Price]), 2) | |||
Total Refund After Fee | =SUM(items[Total Price]) - ROUND(22/100 * SUM(items[Total Price]), 2) | |||
Return Approved By: | {approvedBy} | |||
Approval Date: | {approvalDate} | |||
Notes: | {notes} |
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