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Return Policy Spreadsheet Template

Outlines terms and conditions for product returns and refunds.

Return Policy
This document outlines the terms and conditions for product returns and refunds.

Company Name:	{companyName}
Contact Email:	{contactEmail}
Phone Number:	{phoneNumber}
Return Window (days):	{returnWindowDays}
Refund Method:	{refundMethod}
Restocking Fee (%):	{restockingFeePercent}
Return Shipping Responsibility:	{shippingResponsibility}

Conditions for Return:
- Items must be unused and in original packaging.
- Proof of purchase is required.
- Some items may be non-refundable (e.g., perishable goods, clearance items).

Non-Returnable Items
Item Type	Reason for Non-Returnability
{#nonReturnableItems.itemType}	{#nonReturnableItems.reason}

Return Records
Customer Name	Order ID	Return Date	Refund Amount	Reason
{#returnRecords.customerName}	{#returnRecords.orderId}	{#returnRecords.returnDate}	{#returnRecords.refundAmount}	{#returnRecords.reason}

Total Refund Amount Issued:	=SUM(returnRecords[Refund Amount])

This document template includes dynamic placeholders for automated document generation with Documentero.com. Excel Template - Free download

Download Excel Template (.XLSX)

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Download the Return Policy template in .XLSX format. Customize it to suit your needs using your preferred editor (Excel, Google Sheets...).

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Use Cases

Automate Return Policy Using Forms

collect return request data and generate return policy spreadsheet

generate product returns terms sheet from customer web form

create refund policy excel from shared form submissions

auto-fill return terms spreadsheet from online return request form

generate retail return policy template using form input

Generate Return Policy Using APIs

generate return policy spreadsheet via API from eCommerce platform

create refund terms spreadsheet from CRM return records using API

automatically build product return policy in Excel via REST API

trigger Excel return policy generation from order management system

generate retail refund and return policy on-demand with API integration

Integrations / Automations

create return policy Excel sheet from Shopify order cancellations via Zapier

auto-generate refund terms spreadsheet from Google Forms using Make

build Excel return policy from WooCommerce return requests via workflow automation

generate product return spreadsheet from Dropbox file trigger using Zapier

automatically create eCommerce return policy spreadsheet from Airtable records

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