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Notify team on high-priority bugs in Azure DevOps

  • Azure DevOps
  • Automation
  • Notifications
  • Email
  • Bugs
Notify team on high-priority bugs flow overview
Overview of the automation flow for notifying the team on high-priority bugs.

When a Bug is created with Priority 1, email the team in Azure DevOps.

By using this template, you can automatically send an email notification to your team whenever a bug with Priority 1 is created. You'll need to specify the email recipients before enabling the automation.

Prerequisite: Install Automations App on your Azure DevOps organization

Create an automation from the Notify team on high-priority bugs template, or start from scratch
Go to Project → Automations → Create automation from template Notify team on high-priority bugs or Start from scratch.
Trigger

Trigger — Work Item Created

This trigger activates when a new work item of type 'Bug' is created in your Azure DevOps project. It initiates the automation flow.

Configured in this template

  • Work item types: Bug

You can customize

  • Change the work item type to include other types like 'Task' or 'Issue'.
Notify team on high-priority bugs trigger
The trigger setup for detecting new Bug work items.
Condition

Condition — Work item fields

This condition checks if the newly created bug has a Priority of 1. The automation will only proceed if this condition is met.

Configured in this template

  • Check: This work item
  • Require: All of Items
  • Field conditions: Priority = 1
  • Match logic: All conditions must match (AND)
  • Related work item conditions: (none)

You can customize

  • Adjust the priority level to trigger notifications for different priorities.
  • Add more field conditions to refine the trigger criteria.
Notify team on high-priority bugs condition 1
Condition setup to check for Priority 1 in work items.
Action

Action — Send customized email

This action sends an HTML email to the specified recipients. The email includes details about the high-priority bug and a direct link to it.

Configured in this template

  • To: (empty — add recipients)
  • From: notifications@documentero.com
  • Subject: `High priority bug: {trigger.Title}`
  • Body (HTML): `<p>A Priority 1 bug was created: <a href="{trigger.Url}">#{trigger.Id} {trigger.Title}</a></p>`

You can customize

  • Add additional recipients to the 'To' field.
  • Modify the email subject or body to include more information or different formatting.
Notify team on high-priority bugs action 1
Action setup for sending a customized email notification.

Full automation

Notify team on high-priority bugs full automation
Full view of the automation flow for notifying the team on high-priority bugs.

Common questions

How do I notify team on high-priority bugs in Azure DevOps?
When a Bug is created with Priority 1, email the team in Azure DevOps. Use the Notify team on high-priority bugs template in Documentero Automations: open Templates, pick this flow, fill the required fields, and enable it.
What fields are required to enable this automation?
You must specify the email recipients in the 'To' field of the Send customized email action.
Can I change the work item type for this automation?
Yes, you can modify the trigger to include different work item types such as 'Task' or 'Issue'.
How can I test this automation?
Create a test Bug with Priority 1 in your project to see if the email notification is sent as expected.

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