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Reassign to creator when resolved in Azure DevOps

  • Azure DevOps
  • Automation
  • Work Items
  • Assignment
  • State
Reassign to creator when resolved flow overview
Flow overview showing the trigger, condition, and action nodes.

When State changes to Resolved, assign the item to whoever created it (typical verification) in Azure DevOps.

This is useful for verification purposes, ensuring the creator is notified once their work item reaches a resolved state. Note that Scrum and Basic processes do not have a Resolved state, so this automation will only trigger for work item types that include it.

Prerequisite: Install Automations App on your Azure DevOps organization

Create an automation from the Reassign to creator when resolved template, or start from scratch
Go to Project → Automations → Create automation from template Reassign to creator when resolved or Start from scratch.
Trigger

Trigger — Work Item Update

This trigger activates when a work item field changes. It specifically monitors changes to the State field, which is crucial for this automation.

Configured in this template

  • Work item types: all (no filter)
  • Changed fields (optional filter): State

You can customize

  • Limit the trigger to specific work item types by setting a filter.
  • Add additional fields to monitor if necessary.
Reassign to creator when resolved trigger
Trigger setup for monitoring changes in the State field of work items.
Condition

Condition — Work item fields

This condition checks if the work item's State field is set to a category that includes Resolved. It ensures that the action only executes under these circumstances.

Configured in this template

  • Check: This work item
  • Require: All of Items
  • Field conditions: State = state category Resolved
  • Match logic: All conditions must match (AND)
  • Related work item conditions: (none)

You can customize

  • Adjust the State category to match your specific workflow requirements.
  • Add more field conditions if needed.
Reassign to creator when resolved condition 1
Condition setup to verify the State field is set to Resolved.
Action

Action — Update Work Item

This action updates the Assigned To field of the work item to the email of the person who created it, effectively reassigning it to them.

Configured in this template

  • Work on: This work item
  • Field updates: Assigned To = {trigger.CreatedByEmail}

You can customize

  • Change the field to update if you want to assign to a different role.
  • Include additional field updates if necessary.
Reassign to creator when resolved action 1
Action setup to reassign the work item to its creator.

Full automation

Reassign to creator when resolved full automation
Full builder canvas showing the complete automation flow.

Common questions

How do I reassign to creator when resolved in Azure DevOps?
When State changes to Resolved, assign the item to whoever created it (typical verification) in Azure DevOps. Use the Reassign to creator when resolved template in Documentero Automations: open Templates, pick this flow, fill the required fields, and enable it.
What fields are required to enable this automation?
Ensure that all required fields in the template are filled in before enabling the automation.
Can I change the work item types this automation applies to?
Yes, you can customize the trigger to filter specific work item types.
How can I test this automation?
Test by updating a work item's State to Resolved and checking if it reassigns to the creator.
Does this automation work with all process templates?
No, it only works with process templates that include a Resolved state.

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